Minimum Order Policy

We have minimum order of $10,000 on all purchase orders.  Our store is designed for importers, distributors, and retailers, who generally purchase with a minimum of one container.  Once you submit your order via our web site, we will review it carefully, and one of our account manager will be in touch with you to confirm the order.

If you are a dealer in the North America and would like to buy less than container load (by pallet) or establish a drop-ship program with us, please visit our other website at http://www.vifahwholesale.com.

If you are an end customer and would like to buy our products for your personal use, please contact us via contact@vifah.com and we will inform you the nearest dealers in your area who carry our products.

Pricing Policy

All prices are FOB Vietnam prices.  The prices do not include shipping. 

Generally, all of our customers arrange the shipping by themselves with their preferred carriers. 

If you prefer us to handle shipping for you, we can also do that.  Please just get in touch with us and let us know the port of destination, and we can quote you on shipping as well.

At VIFAH, our goal is that each of our products will exceed your expectations and provide years of worry-free service.  VIFAH warrants to you, the original purchaser, that our product and all its parts and components are free of defects in material and workmanship within one year from the date of purchase. If you find a defect in material or workmanship in any part or component, VIFAH will, at VIFAH’s option, repair or replace the furniture free of charge. "Defects", as used in this warranty, are defined as imperfection in material or workmanship that will impair the use of the furniture product.

Our warranty is expressly limited to the replacement of furniture parts and components. This warranty does not cover: 1) defects caused by improper assembly, 2) defects occurring after purchase due to product modification, intentional damage, accident, misuse, abuse or negligence, 3) normal wear and tear due to age, and 4) labor or assembly costs.

All VIFAH warranties are limited warranties and are limited to the original purchaser with proof of purchase. In some cases, wear and tear may be depreciated for the time that the product was in use.

In no event shall VIFAH be liable for incidental or consequential damages resulting from the use of the product.

All shipments should be inspected immediately upon arrival. Please make note of any damage to boxes when signing for shipment. Report any losses or damages promptly to the VIFAH. Notification must be made within one week of delivery.

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